Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 14 days of the purchase date for a full refund or exchange, provided the item is in its original condition and packaging.

How to Return an Item:

1. Contact Us: Before returning any item, please contact our customer service team via the online chat available on our website for further instructions.
2. Pack Your Item: Securely pack the item in its original packaging, including all tags, instructions, and accessories.
3. Return Shipping: Send your return to the address at the bottom of this site. We recommend using a trackable shipping method to ensure your return reaches us safely. Please note that return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

Refund Process:

Once we receive and inspect your returned item, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take an additional 5-10 business days for the refund to appear on your account, depending on your bank or credit card issuer.

Exchanges:

If you wish to exchange an item, please follow the return process and place a new order for the replacement item. This ensures the fastest service and the availability of the desired item.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact our customer service team immediately via the online chat available on our website. We will arrange for a replacement or refund and provide instructions for returning the item at no cost to you.

Return Details:

Intereuro DA LTD
The Online Fulfilment Centre
Unit 19 The Enterprise Village
Prince Albert Gardens
Grimsby
DN31 3AT

07946541011
contact@corksystem.co.uk